Nova Poshta - branch
Delivery to a convenient Nova Poshta branch. You will receive an SMS with the TTN number when the order is ready for delivery
Cost: according to Nova Poshta tariffs
Delivery time: 2-4 business days
Nova Poshta - post office
Nova Poshta - post officeContactless receipt of the order at the post office. Choose a convenient address and receive an SMS code to open the cell.
Cost: according to Nova Poshta tariffs
Delivery time: 2-4 business days
Nova Poshta - courier
Nova Poshta - courierThe courier will deliver the order to the specified address. Specify delivery details during checkout.
Cost: according to Nova Poshta tariffs
Delivery time: 2-4 business days
Pick-up from boutiques
You can pick up your order in person at one of our boutiques. Addresses and opening hours are in the — Contacts» section. With a subscription, the product is reserved for 2 days from the moment of notification of availability.
Cost: free of charge
Deadline: on the day of confirmation of readiness
International delivery
We provide international delivery to most countries in the world. The term and cost depend on the selected country and delivery method.
Cost: according to Nova Poshta tariffs
Deadline: 12-14 business days
Return and exchange conditions
You can exchange and return goods of proper quality within 14 calendar days from the date of receipt of the order.
Underwear is not subject to return or exchange for hygienic reasons.
Swimwear is not subject to return, but can be exchanged within 14 days from the date of receipt of the order, if it has not been used and all tags and packaging have been preserved.
Exchange and return of goods is carried out if the specified goods have not been used, their presentation, consumer properties, seals, factory labels and original packaging have been preserved, as well as if there is a document confirming the fact of purchase.
Return and exchange procedure
- You can bring the goods to our store at Kyiv, st. Mechnikova, 7 from 12:00 to 19:00.
- In Ukraine, exchange is possible using the services of the carrier company "Nova Poshta" according to the company's tariffs.
- Outside Ukraine, exchange is carried out using state or private carriers at the client's expense.
- You can exchange or return the goods within 14 days from the date of receipt of the goods.
More details about the conditions in the public offer
Payment in installments from PrivatBank
Purchase in installments from Monobank
